Last Updated: 22-11-2025

Welcome to "Riddhish Import & Export" (“Company”, “we”, “our”, “us”).
We are committed to protecting your personal information and ensuring transparency regarding how your data is collected, used, and safeguarded.

By using our website www.mtriddhish.com, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information when you interact with our website:

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a) Personal Information

• Name

• Phone number

• Email address

• Address or location details

• Any information submitted through forms (dealer inquiry form, contact form, service request)

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b) Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited

• Time spent on the website

• Cookies and analytics data

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2. How We Use Your Information

We use your information to:

• Respond to inquiries or service requests

• Process dealer applications

• Provide customer support

• Improve our website and product offerings

• Send updates, promotional content, or important notices

• Maintain internal records and analytics

We do not sell, rent, or trade your personal information.

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3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Understand website usage

• Improve site performance

• Personalize content

You can disable cookies through your browser settings.

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4. Sharing of Information

We may share information only with:

• Trusted service providers assisting with website operations

• Logistics partners for product delivery

• Legal authorities (only when required by law)

All third-party partners follow strict confidentiality obligations.

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5. Data Protection & Security

We implement reasonable administrative and technical measures to protect your data from:

• Unauthorized access

• Modification

• Disclosure

• Loss or misuse

However, no online platform can guarantee 100% security.

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6. Your Rights

You have the right to:

• Request access to your personal data

• Ask for corrections or updates

• Request deletion of your information

• Withdraw consent for marketing communication

To exercise your rights, contact us at
📩 support@mtriddhish.com 

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7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party sites.

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8. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect information from minors.

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9. Updates to This Policy

We may revise this Privacy Policy periodically.
All updates will be posted on this page with the “Last Updated” date.

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10. Contact Us

If you have any questions about our Privacy Policy or data handling practices, you can reach us at:

Riddhish Import & Export
West Bengal, India

📩 Email: support@mtriddhish.com
🌐 Website: www.mtriddhish.com